Services currently available

Update: 21.04.2021

Download the service flyer which becomes effective on 15 November 2020. You prefer to have the flyer in paper? Send us an e-mail with the required quantity of flyers.

At the day center

Not more than 15 persons at a time are allowed inside the building, whatever service they have come to use. We ask all visitors to leave DoucheFLUX immediately after using one of the available services.

Please note that on Wednesday DoucheFLUX is open exclusively to women!

Showers

  • From Tuesday to Friday from 8.30 to 14.30
  • Saturday from 10.30 to 14.30
  • Tariff: €1

Launderette

  • Max.15 persons per day
  • To leave dirty clothes:
    – from Tuesday to Friday from 8.30 to 11.00
    – Saturday from 10.30 to 12.00
  • To pick up clean clothes: the following day (lo leave on Saturday = to pick up on Tuesday)
  • Please note that clean clothes are kept for three days at most
  • Tariff: €1/3kg (max.3kg per person)

Lockers

  • To rent a new locker (according to the availability of empty lockers): come to the reception on Tuesday or Friday between 14.00 and 15.00.
  • To extend an existing rental or to access a locker you have rented: come to the reception during general opening hours
  • Tariff:
    – €1, €1.50, €2 per week, depending on the size of the locker
    – €4 for a lost or broken locker key (you can ask DoucheFLUX to look after the key for you)

Social care

On site:

  • from Tuesday to Thursday from 9.00 to 15.00
  • Friday from 9.00 to 13.00
  • Tariff: free of charge

The social workers can also be reached by telephone or email:

  • Valentine Reyniers:
    – from Monday to Thursday from 9.00 to 15.00
    – Friday from 9.00 to 13.00
    – by telephone: 0470 87 42 60
    – by email
  • Sofie De Mulder
    – from Monday to Thursday from 9.00 to 16.00
    – by telephone: 0472 98 60 20
    – by email

Psychological care

  • from Wednesday to Friday from 9.00 to 12.00: no appointment needed
  • from Monday to Friday from 13.00 to 16.00 by appointment:
    – by telephone: 0470 47 80 03
    – by email

Nurse-led clinic

  • From Tuesday to Friday from 10.00 to 12.00
  • Without appointment but registration required at the reception
  • Tariff: free of charge

Physical therapy

  • For women only: Wednesday from 14.15 to 15.00
  • For all:
    – Tuesday from 12.45 to 15.00
    – Saturday from 10.30 to 15.00
  • Only by medical prescription
  • Tariff: free of charge

Medical pedicure

  • Friday from 13.00 to 16.00
  • Registration required at the reception.
  • Tariff: free of charge

Treatment of small wounds

  • Foot baths, cleaning and dressing of wounds…
  • Every other Saturday from 10.30 to 15.30:
    – 24.04.2021
    – 08.05.2021
    – 22.05.2021
    – 05.06.2021
    – 19.06.2021
  • No appointment required
  • Tariff: free of charge

Optician

  • Second Thursday of every month from 10.00 to 12.00:
    – 10.06.2021
    – 08.07.2021
    – 09.09.2021
  • If you cannot speak French, Dutch or English, please bring someone with you who can translate for you, so that we can help you efficiently.
  • Registration required at the reception
  • Tariff: €1
  • For more information about this service, click here

Legal advice

  • Tuesdays from 13.00 to 15.00
  • No appointment needed but registration required at the reception
  • Tariff: free

Cyber Café

  • Accessible during regular DoucheFLUX opening hours
  • 45 minutes per person
  • Tariff: free
  • Access to be requested at the reception
  • Conditions: must be in possession of the DoucheFLUX identification card (available at the reception for free)

Sewing Repair Café

  • Thursday from 10.00 to 13.00
  • Tariff: free of charge

Mouth caps

Lunch package & water

  • Available during the general opening hours
  • Distribution after using a service (no eating or drinking in the day center)
  • Tariff: free of charge

 

Outdoor

Outreach

  • From Monday to Friday from 8.30 to 12.30: in and around gare du Midi/Zuidstation, gare Centrale/Centraal Station, metro stations and Cureghem/Kuregem
  • From Monday to Thursday from 18.00 to 21.30: in and around gare du Midi/Zuidstation
  • Distribution of coffee, water, lunch packages, shower vouchers, hygiene kits, mouthcaps, hand sanitiser…
  • Contact DoucheFLUX outreach team: 0470 96 78 22

Street & Read

  • Stops
    on Monday:
    – Place Falgeyplein: from 14.00 to 15.30
    on Friday:

    – Parvis de Saint-Gilles/Sint-Gillisvoorplein: from 9.00 to 10.30
    – Gare centrale/Centraal station: from 11.00 to 12.30
    – Gare du Midi/Zuidstation: from 14.00 to 15.30
  • Tariff: free of charge

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